Returns & Exchanges
At apiSanitizer, we want you to be completely satisfied with your home hygiene solutions. If you are not happy with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account and select the order you wish to return, or contact our support team with your order number to receive a Return Authorization.
Pack Your Items
Place the unused items back in their original packaging, ensuring all components and manuals are included to avoid restocking fees.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing